9TH ANNUAL CUSTOMER APPRECIATION GETAWAY

MAUI, HAWAII

MARCH 11-15, 2026

THE WESTIN MAUI RESORT & SPA

Experience the essence of Hawaii at our Maui luxury resort. We are set in one of the world’s most desirable places mere steps from the stunning Pacific Ocean and against verdant volcanic mountains, with countless opportunities for adventure and rejuvenation. Get a taste of delicious local cuisine at one of our five on-site dining options, featuring outdoor seating and scenic atmospheres. Discover Hokupa'a, the new luxury experience at the Westin Maui, with access to the exclusive Lanai where experiences are designed to introduce guests to the rich culture of Hawaii and enhance their wellbeing.

Check-in time is 4:00 PM
Check-out time is 11:00 AM

ITINERARY

Check out the exciting events we have planned during our 9th Annual Customer Appreciation Getaway!

Learn More

ACCOMMODATIONS

A journey of self-discovery awaits at our luxury Ka'anapali accommodations in Maui. The newly reimagined oasis evokes a time when the beach was lined with long, stately blades of pili grass, and winds flowed gently from the seas inland to lush green jungles and valleys. Our transformation rediscovers this serene sense of place and celebrates the natural beauty that surrounds us.

Hokupa’a tower offers spacious guest rooms and suites with intuitive designs evoke the calming beauty of azure blue waters and soft sands of pristine Ka’anapali Beach, with bespoke touches that elevate guest experience throughout their stay.

Amenities

400sqft/36sqm
1 King Bed or 2 Queen Beds
Balcony Lanai
Pillowtop Mattress
Heavenly Spa Bathroom Amenities
Hair Dryer
Robe
Sofa
Alarm clock
Safe
Desk
Iron and Ironing Board
Complimentary Bottled Water
Coffee/Tea Maker
Mini Fridge
Phones
Cable/Satellite
CNN, ESPN, and HBO
Radio
Air Conditioning

HOKUPA‘A TOWER

Named for the North Star shining from the heavens, our luxury Hokupa’a tower immerses you in genuine Hawaiian culture and Maui’s stunning natural elements, so that you can experience transcendent wellness. Just as Hokupa‘a guided Hawaiian navigators by remaining constant in the sky as other stars rotate around it, the transformation you experience here will remain constant long after you journey onward, guiding you to greater wellness for yourself and the world.

Hokupa‘a guests are treated to panoramic views, daily artisanal Hawaiian breakfast and dinner bites, a private bar, infinity-edge cocktail pools, and cultural experiences.

Hokupa’a Exclusives & Cultural Experiences

Access to The Lanai at Hokupa‘a, reserved for Hokupa‘a guests only
Artisan seasonal breakfast served daily
Access to infinity edge cocktail pools with stunning ocean views
Premier ocean views providing front row seasonal whale watching
365 days a year enjoyment of Hawaii sunsets
A close up of Chase the Sunset torch lighting experience
Daily beverage sampling with Lanai mixologist
Personal Guest Experience team
Priority bookings throughout the resort
Fresh lei po‘o making
Mo’olelo “talk story” sessions
Ukulele lessons
Ulana niu "coconut weaving"
History of Maui Gold with tasting

RESORT ACTIVITIES

The Westin Maui Resort & Spa, Ka‘anapali offers so many things to do in Maui with abundant on-property activities in a world-class tropical setting. Stroll Ka‘anapali Beach at sunset, relax in a cabana with a cocktail, or enjoy a massage at Heavenly Spa by Westin™. A wide variety of sports, first-class children’s facilities, and a plethora of activities, 3 miles of sandy beach, refreshing pools, and the award-winning Heavenly Spa® by Westin cater to an invigorating stay at our Maui beach resort.

Kawaiola Aquatic Playground

Discover six stunning pools overlooking Ka‘anapali Beach and spanning 87,000 square feet of pool playground at this Maui luxury resort. Highlights include a serene adults-only pool deck with an infinity pool and hot tub. Families can enjoy a newly designed family area including an interactive splash zone and our iconic 270-foot water slide.

Adults Only Pool Area

The newly redesigned adults-only pool deck area features a whirlpool and an infinity edge pool with uninterrupted views of the Pacific and the neighboring islands of Molokai and Lanai. Scattered across the deck and pool area are dew-drop-shaped cabanas that were exclusively designed for the resort.

Family Pools

While parents soak up the sun, the little ones can keep cool in the new interactive Keiki Splash Zone in the family pool area. A dozen green spray jets sprout from the ground turning sun time into fun time. A mini water slide, waterfall, and kids pool offer hours of playtime and fun things to do in Maui.

Resort Spa & Fitness

Immerse yourself in a pure, Hawaii experience and pursue your well-being at the ﬁrst Heavenly Spa by Westin™, Ka‘anapali. Designed to awaken the senses, our Maui spa services, revitalizing amenities and rejuvenating atmosphere will keep you feeling fresh, energized and focused.

Heavenly Spa by Westin™

Enjoy therapeutic massages, cleansing facials, and invigorating body treatments at our Maui spa. Each element is designed to stimulate the senses and nourish both body and mind. Awaken your senses at our on-site Ka'anapali spa in Maui.

WestinWORKOUT® Fitness Studio

Open 24/7, the fitness studio helps maintain workout routines with state-of-the-art equipment.

RESORT DINING

Nana i ke kumu - To understand where we are going, we need to know where we came from. You need culture for taste. Culture, History, and People. Food is the pilina (connection) that brings us together, keeps our traditions alive, and allows us to share our heritage. When you visit our Ka'anapali Beach restaurants, we want you to feel like you are part of here, part of our Ohana. Your journey to greater well-being starts here. We have created a gathering place where you’ll find locals and visitors coming together to experience authentic Maui. To learn and be delighted with stories expressed through taste, creativity, locality, and community.

Ulu Kitchen by Merriman

Ulu Kitchen by Merriman features the freshest island ingredients and carefully crafted food made from scratch. Enjoy the versatile selections in this Ka'anapali oceanfront restaurant.

Hale Moʻolelo

A spacious outdoor bar in Ka'anapali inspired by the art of storytelling. Seven handcrafted cocktails, each tied to a moolelo, or story, about Maui, paired with ono (delicious) local cuisine.

Hale ʻĀ

The water is where we go to be refreshed, offering our guests adventure, renewal, and revitalization. Located near the new adults-only pool deck is Hale A (House of Sparkle), a sophisticated pool bar in Ka'anapali serving artisanal cocktails and bites.

Mahele Market & Eatery

Meaning "divided but shared," Mahele is where you can find scrumptious baked, grab-and-go, and chef-led Ka'anapali dining options convenient for the whole ohana to pick up and share.

Starbucks Cafe

Enjoy breakfast in Ka'anapali by grabbing your favourite drink and snack from our new Starbucks® café.

The Valley Alley

Built for locals & visitors alike, our new social space features an arcade, bowling, Topgolf Swing Suites, food & beverage, and an experience unique in the Kā‘anapali area. Open daily for all ages from 10:00 am to 11:00 pm.

Wailele Luau

Experience Maui's most spectacular fire knife performance. Immerse yourself in the rich culture of the Hawaiian Islands through ‘oli and hula over a traditional island-style dinner, on the beautiful Kā‘anapali Coast.

ABOUT MAUI

Maui, known also as “The Valley Isle,” is the second largest Hawaiian island. The island beloved for its world-famous beaches, the sacred Iao Valley, views of migrating humpback whales, farm-to-table cuisine and the magnificent sunrise and sunset from Haleakala. It’s not surprising Maui has been voted "Best Island in the U.S." by Condé Nast Traveler readers for more than 20 years. Check out the different regions of Maui and all this island has to offer. From its famous beaches to the peak of Haleakalā, Maui offers a wealth of unforgettable experiences.

The Westin Maui Resort & Spa, Ka‘anapali is located 27 miles from Kahului Airport on beautiful Ka‘anapali Beach just a few steps away from local shopping and restaurants. Take a short stroll on the beach walk and discover Whaler's Village - the only oceanfront shopping destination in Hawaii.

THINGS TO DO

Nearby & Beyond

When you are ready to venture off-property, discover many fun activities just steps from our hotel. Walk a block to Whalers Village and discover upscale restaurants, shops, and entertainment venues. Take our hotel shuttle to nearby attractions in West Maui. From Haleakala National Park to Honolua Bay, there is no shortage of attractions to visit in Maui. Aside from snorkeling, swimming, sailing, and dozens of other water-related activities, families love to stop by Hana, an undeveloped natural area of unbridled, splendid beauty.

Whaler's Village

Well-known as the premier shopping center in Maui, Whaler's Village is only one block from our resort. It's one of the best things to do in Ka‘anapali on any day of the week. From Billabong to Kate Spade and Louis Vuitton, the 67 stores and 12 restaurants at this shopping mall offer nearly endless recreation and pleasure. Dine at Hula Grill Kaanapali, Monkeypod Kitchen by Merriman, Leilani's on the Beach, Nikki's Pizza, and more.

Land Activities

Maui’s diverse geography provides a sprawling canvas for a variety of land adventures—that is, if you can pull yourself away from the incredible beaches. Become a paniolo (Hawaiian cowboy) for a day on a horseback ride through Upcountry Maui. Take in a magnificent sunset from the summit of Haleakala. Soar through the jungle on an adrenaline-pumping zipline adventure. Or simply spend a relaxing day perusing shops and art galleries.

Water Activities

Maui’s magnificent cobalt-blue waves and dreamy beaches will beckon you to play in the water. Whether you want to spend a leisurely day swimming at Kaanapali Beach or embark on a snorkeling or scuba adventure near the island of Molokini, Maui offers an enticing selection of water activities. Treat yourself to a surf lesson and learn Hawaii’s quintessential water sport, spy humpback whales during the winter months or take in the heavenly island views on a ferry trip to Lanai. Above the surface or below, exploring Maui’s magical waters is one of the best ways to discover the island’s unique beauty.

Air Activities

Get a bird's-eye view of Maui's sparkling white sand shores, azure blue water and rugged mountains on an aerial adventure during your visit. From helicopter tours to parasailing, there are plenty of ways to get a different perspective on the island's natural beauty.

Beaches

With 120 miles of coastline, Maui boasts over 30 miles of beautiful beaches. On these world famous shores you’ll find white, black and red sand beaches, renowned surfing and windsurfing spots as well as some of the best beaches in the world to simply swim, snorkel and sunbathe. Many are easily accessible beach parks with lifeguards, picnic facilities and restrooms. Others are undeveloped, "secret spots" found off the beaten path.

REGIONS OF MAUI

West Maui

West Maui is home to spectacular resorts, shopping, restaurants, a wealth of activities and some of the most amazing sunsets. The Honoapiilani Highway takes you from one sun-kissed resort to the next, each with its own personality. Traveling north, you’ll find yourself drawn into the vibrant Kaanapali Resort where a stroll on the Kaanapali Beachwalk is always in order. Families play on the beach, shoppers buzz in and out, and diners sit back and simply soak in the view. On this side of the island, resorts melt into one another, and it doesn’t take long to lead you to Kapalua, known for championship golf.

Central Maui

Most visitors to the island will begin their vacations in Central Maui, arriving at Kahului Airport (OGG). Home to much of the island’s population, this area offers plenty of interesting attractions and off-the-beaten-path treasures to uncover. The top attraction in Central Maui is peaceful Iao Valley State Park, with fog-shrouded forests, lush valleys, and burbling streams. Take an easy hike on a paved trail to view one of Maui’s most iconic landmarks, the 1,200-foot Iao Needle. At the gateway to Iao Valley State Park, you can browse local shops, restaurants and historic sites in the charming town of Wailuku.

South Maui

You’ll find the sunniest, driest area of Maui on the peaceful southwestern coast. Blessed with miles of sandy beaches and clear views of the islands of Lanai, Molokini and Kahoolawe, South Maui is a place for lazy days and romantic nights. Explore the immersive underwater aquarium at the Maui Ocean Center in the whale-friendly Maalaea Bay. Golf at world-class courses in Wailea. Shop and dine in some of Maui’s finest restaurants and resorts.

East Maui

The island’s epic east side consists of cascading waterfall pools hidden in lush rainforests, roadside pineapple stands, hairpin turns around plunging sea cliffs. It’s all here, along the legendary Road to Hana. The Hana Highway (HI-360) begins in the town of Kahului in Central Maui and snakes along the island’s northern coast for 52 miles. The drive to Hana can take as few as 3 hours or last an entire day, depending on how many stops you make. After you’ve navigated the more than 600 white-knuckle turns and 50 bridges, you’ll enter Hana—a charming small town where time seems an abstract concept and aloha is a way of life. Just beyond Hana is the Kipahulu section of Haleakala National Park and the stunning Pools of Oheo (also called the Seven Sacred Pools), where a refreshing swim is the perfect reward after a long drive.

Upcountry Maui

Golden beaches give way to rolling hills and misty mountains as you ascend into Upcountry Maui, which is located on the higher elevations surrounding Haleakala. You can take farm tours or even sip Maui-made wines and spirits in the rustic outposts of Kula and Makawao. Upcountry is also the stomping ground of the paniolo, or Hawaiian cowboys. Further east, the 10,023-foot Haleakala presides over the "Valley Isle," with epic sunrises and otherworldly landscapes that feel more like the moon than Maui. It’s a dramatic departure from the coconut palms of Kaanapali and Kapalua, but a day trip to the Upcountry will bring you closer to Maui’s heartland.